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How pk22 Handles Your Personal Data

Your account data stays with us — not shared, not sold. This policy covers what we collect when you use pk22, how we store it, and what you can do about it.

Data You ControlSecure Account StoragebKash & Nagad PrivacyYour Right to Request Changes
pk22 How pk22 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected with SSL encryption and OTP verification on login. We do not store your bKash or Nagad PIN — payment authentication happens inside your wallet app.

Cookie Controls

We use session cookies to keep you logged in across your phone and browser. You can clear or block these through your device browser settings without losing your account data.

Data Retention

Active account data is held while your account is open. After closure, transaction records are kept only for the period required under applicable financial compliance rules.

Your Access Rights

You can request a copy of the personal data we hold on your account, ask us to correct inaccurate details, or request deletion where permitted by applicable law in your region.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat window from your account dashboard to speak with our support team directly about any privacy concern or data access request.
Account Settings Some data preferences — like marketing communications and cookie consent — can be updated directly inside your pk22 account settings without contacting support.

Common Questions About Your Privacy

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad mobile number. We also log device and session data to keep your account secure.

We share data only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with fraud-prevention services. We do not sell your personal data to advertisers or third parties.

Contact our support team via live chat or email with your account details. We will verify your identity and send you a summary of the data we hold on your account within a reasonable timeframe.

Yes. You can request deletion of your personal data by contacting support. Some transaction records may be retained for the period required under applicable financial compliance rules in your region.

Session cookies keep you logged in when you switch between your phone browser and the lobby. You can clear these through your mobile browser settings; your account and wallet history are stored separately and are not affected.

We record your registered mobile wallet number and transaction references to process deposits and withdrawals. Your wallet PIN and authentication are handled entirely within your bKash or Nagad app — we never see or store them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.